Shipping - UK
What carriers we use: Panther (https://aithd.com/).
1. Processing time
Standard order processing time is 1-2 business days
Holiday order processing time is 2-3 business days
2. Standard Shipping time & Regions
| Region | Postcode Prefix | Estimated Delivery Time |
| Mainland UK | Standard Delivery – areas not listed below | 1–3 business days |
| London | E, EC, N, NW, SE, SW, W, WC | 3–7 business days |
| Devon & Cornwall | EX, PL, TR1–20, TR26–27, TQ | 3–7 business days |
| Scotland (Lowlands & Central) | DG, EH, KA1–KA26, KA29–KA30, G, ML, TD | 7–15 business days |
| Isle of Wight | PO | 7–15 business days |
| Grampian Region | AB | 10–15 business days |
| Scottish Highlands | DD, IV1–20, IV30–36, FK, KA27–28, KY, PA1–19, PH1–29 | 10–15 business days |
| Scottish Islands & Remote Areas | IV21–28, IV40–63, KW, PA20–80, HS, ZE, PH30–50 | 10–15 business days |
| Northern Ireland | Not available |
-We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at support@yumescooter.com
-When YUME Scooters dispatches Products to you, the risk of loss of or damage to the Products shall pass to you when you or a third party indicated by you and other than the carrier has acquired the physical possession of the Products.However, the risk shall pass to you upon delivery to the carrier if the carrier was commissioned by you to carry the Products and that choice was not offered by YUME Scooters, without prejudice to your rights against the carrier.
-If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.