Extended warranty service

Extended warranty service.

The service team of YUME is available at your disposal regarding any question or clarification required and we will be happy to assist you.

1 month: voltage lock, display, front & tail light, on-off switch, controller.

3 months: brake discs, brake levers, charger.

6 months: handlebar, folding mechanism, springs/shocks, rear-wheel fork, folding buckle, battery, motor (motor wire issues not included). The warranty does not cover conditions, malfunctions, or damage caused by incorrect usage, maintenance, or adjustment as advised in the user manual.

We provide our customers with free replacement parts once. The warranty is limited to the first purchaser only and if you sell your YUME it cannot be transferred to the next purchaser. If you need to claim under the warranty the purchaser is required to present the purchase invoice.